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January 2008 Issue
> Underwriting: On the Front Line
As loan officers battle a new market, they have control over their clients' funding
by Peter Hebert, senior loan officer, Allied Home Mortgage Capital Corp. 1/2008

> From the Editor
by Tony Stasiek, editor 1/2008

> Q&A: Richard K. Green
President, American Real Estate and Urban Economics Association
by Kirsten Terry 1/2008

> Spotlight: Detroit (residential market)
by Darrick Meneken 1/2008

> Helping Hands
Each month, Helping Hands features a mortgage professional or group that has volunteered to lend a hand to others in need
by Kirsten Terry 1/2008

> Getting Personal
First-person accounts from mortgage professionals
by Stephen Margrett, CEO, The Turning Point 1/2008

> Tip of the Month
Don't stop at just a loan
by Anthony Haas, First Horizon Home Loans 1/2008

> Trends
Alternative credit programs
by Darrick Meneken 1/2008

> Check Yourself Before You Wreck Yourself
Brokers hoping to survive the meltdown should take lessons from the due-diligence industry
by David L. Hippensteel, member, Gerson Lehrman Group Councils 1/2008

> The Nuts and Bolts of Credit Repair
Working with a reputable credit-repair company can be the saving grace for your low-score borrowers
by Douglas Muir, founder and CEO, Credit Justice Services 1/2008

> Time to Step Up
By taking responsibility and making internal changes, brokers enhance our industry's image
by Bruce A. Rosenblat, president, North Star Home Lending 1/2008

> Technology Makes the Difference
Using a warehouse lender with a streamlined process can lower what you pay per transaction
by Stanley Street, president, Street Resource Group Inc. 1/2008

> Residential Vs. Commercial: What's Different
Although the basics do apply to commercial lending, you'll also need to do some unlearning
by Richard H. Zahm and David Gruebele, co-founders and principals, Second Angel Bancorp 1/2008

> Take a Chance on Common Sense
Brokers should encourage lenders to close more loans based on logic rather than automation
by Marcus Hancher 1/2008

> 2007: Points A to G
Understanding what actually happened in the past year could help you in this one
by Chris R. Barker, account executive, Senderra Funding 1/2008

> Opportunity for Advancement
Brokers who offer merchant cash advances can grow their clients' businesses -- and their own
by Kevin Duffy, vice president of sales, AdvanceMe Inc. 1/2008

> What to Know When Layoffs Occur
Understanding the W.A.R.N. Act can help employees and employers in shutdowns and downsizings
by Kathleen Nelson, shareholder, Lane Powell PC 1/2008

> Exemplify Integrity
The road to excellence starts with being who you say you are
by Dale Vermillion, founder and CEO, Vermillion Consulting Inc. 1/2008

> Resolve to Earn Accountant Loyalty
Five signs point to the clients who you should refer to CPA partners
by Dennis Gilmore, CEO, Five Star Capital 1/2008

> Market for Value
Use quality direct mail and one-on-one communication to connect with prospects and past clients
by Cindy Ertman, vice president, Platinum Capital Group 1/2008

> Target: Investors
Learn the options available for investor clients and how they can draw in business
by David Lal, broker, Tri-Bay Financial Group Inc. 1/2008

> Track Your Relationships
Hierarchical-customer-management systems let you follow your referrals
by Zagros A. Bigvand, founder and CEO, Stazzle.com 1/2008

> Past Customers = New Business
With a customer-relationship-management system, follow-up contacts can be steady and profitable
by Ben April, president and co-founder, Mortgage Returns 1/2008

> Build Equity in Your Brand
Brand-focused brokers can stay top-of-mind with customers
by Chadd S.J. Ciccarelli, founder and CEO, The Ciccarelli Group 1/2008

> For Enhanced Relationships, Pay Attention
Ask clients the right questions -- and listen to their answers -- to provide better service
by Denny Andrews, president and founder, Loanofficerammo.com 1/2008

> The Phone Stopped Ringing -- Now What?
When the market's in a slump, develop new relationships to keep your business going
by James W. Oldham, senior vice president, Valley Bank 1/2008


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