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Articles about Branch Operations


Residential | August 2018 
Recruiting Riddle Puzzles Mortgage Industry
With the amount of change inside the mortgage industry over the past decade, there has been enormous resources dedicated to training company employees. Rightfully so, given simply trying to ...
By Richard Milligan, president, 4C Recruiting

Residential | May 2018 
Managing the Modern Workforce
In an age when most everyday tasks can be handled electronically, and more jobs are being taken over by intelligent automation, who needs people to be in an office? The majority of mortgage originator...
By Niki Nevarez, regional vice president of operations, Mountain West Financial

Residential | May 2018 
Prepare for the Worst
  Key Points How to prepare for natural disasters Plan for various disruptions. Cons...
By Christopher Cash, vice president and senior project manager, Envoy Mortgage

Residential | April 2018 
Going From Good to Great
Why is turning the corner from being a really good mortgage loan originator to a great one so difficult? There are many very good originators out there who have won awards, are see...
By Michael DiMaggio, branch manager, Stearns Lending LLC

Residential | March 2018 
Find a Company to Call Home
The Greek philosopher Heraclitus taught that the only constant in life is change. This principle is certainly evident in the housing industry and can be seen everywhere from rising interest rates to d...
By Adam Thorpe, president and chief operating officer, Castle & Cooke Mortgage LLC

Residential | February 2018 
Hire and Hope Is Not a Winning Strategy
Most mortgage originators would agree that sales strategy is critical to growing their business — especially if they work for small or midsized companies with finite reserves. Not every mortgage compa...
By Gerald Coulter, co-founder, Sales Icons

Residential | January 2018 
A Window of Opportunity
In the years after the mortgage crisis, regulatory requirements tended to disfavor independent mortgage originators and small mortgage companies. Everything from the Good Faith Estimate, the loan-orig...
By Terri Buckman, senior vice president of the national wholesale and non-delegated correspondent division, Finance of America Mortgage LLC

Residential | November 2017 
Pack a Punch With Team Power
As we wind down 2017 and start to plan for 2018, what can you do as an individual originator to increase your overall mortgage production? That is a question we all contemplate as we plan fo...
By Dennis Black, CEO, Dennis Black and Associates

Residential | August 2017 
Building a Better Branch Manager
In the mortgage industry, the focus and attention placed on creating new managers is always front and center — from upper management down to loan originators. When originators are asked what they are ...
By Byron Enriquez, co-founder, JSS Financial

Residential | July 2017 
An Overdue Change of Perspective
A look at the mortgage industry headlines of today in contrast to those from 10 to 15 years ago shows that our industry is changing. Headlines today discuss topics rarely mentioned by industry profess...
By Steve Ozonian, president and chief operating officer, Williston Financial Group

Residential | June 2017 
Star Originators Are Born That Way
There are more than 400,000 licenses issued for mortgage loan originators nationwide, according to the most recent NMLS Mortgage Industry Report. Only a fraction of those licensed originators, however...
By George Shkutov, director of business strategies, First Centennial Mortgage Co.

Residential | May 2017 
Wooing Talent Requires Strategy
To fuel growth and market advantage, you need the right people onboard at your company. In many ways, this has become one of the key dimensions of competition in the mortgage industry today. ...
By John Paasonen, CEO and founder, Maxwell

Residential | April 2017 
Grow Your Business From the Inside Out
If there was a magic formula that allowed you to grow your business to meet your objectives, life would be so much easier. The reality, of course, is that growing a mortgage business takes consistent ...
By Amy Slotnick, branch manager, Fairway Independent Mortage Corp.

Residential | March 2017 
Cultivate a Stronger Branch
Whether they also originate loans or not, branch managers at mortgage companies typically are tasked with two primary functions: increasing their team’s production numbers and recruiting new sales tal...
By Michael DiMaggio, branch manager, Stearns Lending LLC

Residential | March 2017 
Simplify the Recruiting Challenge
A successful branch manager in the mortgage-origination business needs the suave, out-going and persuasive personality of a salesperson and the poise, self-motivation and integrity of a...
By Kevin Allen, senior vice president — national sales manager, Waterstone Mortgage Corp.


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