Residential Magazine

The climate crisis is forcing the hand of more lenders and homeowners

Lender-placed insurance is on the rise as more property owners struggle to find protection

By Brad Francis

What is called lender-placed insurance (LPI), also known as force-placed insurance, plays a critical role in risk management for mortgage lenders and servicers. When a borrower fails to maintain the required insurance coverage on a mortgaged property, lender-placed insurance ensures continuous protection of the collateral, mitigating financial exposure for the lender.

Without this safeguard, lenders face substantial risk if borrowers fail to uphold their insurance obligations, leading to gaps in coverage that could leave properties vulnerable to damage. As climate change intensifies natural disasters and the insurance market becomes increasingly volatile, this type of insurance is now, more than ever, an essential tool for mortgage professionals seeking to manage risk and maintain financial stability.

Although borrowers are contractually obligated to secure and maintain insurance coverage, lapses can occur due to financial constraints, administrative errors or loan default. Lapses may also take place because of difficulties in obtaining coverage despite borrowers’ best efforts — an issue that lenders are reporting with increasing frequency, especially in high-risk areas. Lenders and servicers must act swiftly to ensure continuous insurance protection when these lapses occur.

The usage of this insurance is on the rise as more borrowers experience policy non-renewals, particularly in disaster-prone regions. In response, lenders and originators who work with them as well as servicers must stay informed about evolving compliance requirements while maintaining transparency with borrowers.

Essential components

An effective LPI program integrates several essential components, each playing a distinct role in ensuring seamless implementation and regulatory compliance. At the core of every program are master insurance policies, usually three distinct policies: hazard, flood and liability. These policies are underwritten based on the lender’s entire portfolio to assess overall risk exposure. 

Once bound, they stand ready to ensure immediate coverage when a borrower’s insurance lapses. A key feature that distinguishes these programs from other types of insurance is that the master policies grant lenders immediate binding authority, allowing for seamless placement of coverage without underwriting delays and without risk of coverage being unavailable.

Economic forces play a key role in shaping the cyclical nature of usage of this type of insurance across residential and commercial portfolios.

Unlike traditional insurance policies that borrowers purchase individually, known as “preferred” policies, lender-placed insurance rates are determined at the portfolio level rather than for a single property. Rates will differ by property type and location and account for geographic variations and risk factors applicable to certain zones. 

This portfolio-wide underwriting approach ensures that all properties receive coverage regardless of condition or location. While this method enables immediate protection of collateral, the rates reflect the broader risk exposure assumed by insurers. Because rates account for the unknown condition and risk factors of individual properties, they may differ when compared to preferred insurance rates.

Detecting lapses

Tracking systems form the backbone of an effective LPI program. Lenders and servicers rely on these systems to monitor borrower compliance and promptly detect lapses in coverage. Without accurate tracking, properties could become uninsured without lienholders’ awareness, exposing lenders to financial and regulatory risk. 

Some servicers handle tracking internally, while larger institutions often outsource this function to specialized vendors that provide real-time data and automated compliance monitoring. Selecting the right tracking partner is critical, and lenders should conduct a rigorous evaluation process to ensure alignment with their compliance and operational needs. An experienced broker of this type of insurance can assist with the request for proposal process if a lender wishes to conduct a comprehensive survey and comparison of tracking vendors.

Missing coverages

Once a lapse in insurance coverage has been identified, the placement process begins. The servicer reports the property to the lender-placed insurance provider, specifying the missing coverages and the effective date of required insurance. To prevent gaps in protection, some programs may permit backdating coverage if the master policies include “automatic coverage.” 

If automatic coverage is included, it is often for a period of 60 to 90 days, though some programs can offer periods as long as 120 days. This feature is designed to ensure that there are no unintended lapses — even in cases where borrower-provided insurance may have been reinstated retroactively. Not all programs include automatic coverage, so lenders should work closely with their broker to confirm whether this benefit is available and understand its specific parameters.

If lender-placed insurance is placed on a property but the borrower subsequently provides evidence of active coverage without lapses, the insurance provider will cancel the coverage and should issue a full refund for any overlapping periods. This structure ensures fairness for borrowers while making sure the lender is shielded from risk.

Distinct programs

Residential and commercial LPI programs are built on the same foundational framework of master insurance policies, tracking systems and placement mechanisms governed by strict regulatory and compliance requirements. Both permit placement of individual coverages when borrowers maintain only partial insurance.

Residential and commercial programs differ considerably in scale, complexity and cyclical patterns that shape their usage. One area of operational similarity between residential and commercial LPI programs is the ability to place individual coverages when a borrower maintains only partial insurance. If a borrower maintains some — but not all — required coverages, the lender may use a targeted approach to place only those that are deficient. 

For example, a residential borrower may have active hazard coverage but lack required flood insurance; in this example, the lender can place flood coverage without duplicating the existing hazard policy. While commercial portfolios typically involve a broader array of specialized coverages, the same principle applies of placing only required coverages that are deficient.

Residential lender-placed insurance is generally more straightforward, covering standard risks such as hazard, flood, and liability, and is subject to relatively uniform regulatory guidelines. Commercial insurance, on the other hand, can be significantly more complex, often requiring a broad array of specialized coverage types. 

These may include, but are not limited to, personal property, business income and equipment breakdown insurance. The exact coverage needs can vary widely depending on the property type, business operations and lender requirements. The higher-value assets and diverse risk exposures associated with commercial portfolios necessitate a more tailored approach when establishing an LPI program.

Expert guidance

Economic forces play a key role in shaping the cyclical nature of usage of this type of insurance across residential and commercial portfolios. These external factors have historically driven long-term, portfolio-specific fluctuations in demand, with commercial and residential programs following distinct cyclical patterns. After COVID-19, commercial lender-placed insurance demand has been steadily increasing in response to ongoing economic pressures and rising volatility in the insurance market. 

Residential lender-placed insurance, in contrast, tends to align with broader macroeconomic trends such as shifts in homeownership rates, housing affordability and the availability of regional insurance options. Current market dynamics, including increased storm activity and inflation, could fuel further growth in usage of these policies across both residential as well as commercial portfolios.

Given the shared foundational structure but differing complexities of residential and commercial LPI programs, it is in lenders’ best interest to work closely with experienced brokers who specialize in this insurance to ensure that their portfolio’s unique risk profile is adequately protected with appropriate and comprehensive coverage solutions. Expert guidance is essential to ensure that each portfolio’s unique risk profile is properly assessed and addressed with tailored, comprehensive coverage solutions.

Strict regulations

LPI programs operate within a complex regulatory framework designed to protect consumers while maintaining financial system stability. Because LPI premiums are charged back to borrowers, strict regulations govern how and when lenders notify borrowers about the placement of these policies.

Federal regulations, including those enforced by the Consumer Financial Protection Bureau (CFPB) and the Federal Housing Finance Agency (FHFA), require servicers to issue multiple notices before placing LPI coverage. Borrowers typically receive at least two notices — at 45 days and 15 days before placement — giving them an opportunity to reinstate their own insurance before lender-placed coverage is charged to the borrower. Several states also impose additional restrictions and specific disclosure requirements, further shaping how LPI programs are structured.

To remain compliant, lenders must ensure that their LPI programs adhere to all relevant regulations and that borrower communication remains clear and transparent. If servicers outsource tracking or LP placement to a third-party provider, they should verify that the vendor follows all applicable compliance guidelines.

Lender-placed insurance is an indispensable tool for lenders and servicers, ensuring that loan portfolios remain protected even when borrowers fail to maintain insurance. A well-managed LPI program not only safeguards collateral but also ensures regulatory compliance and maintains borrower transparency.

To optimize their LPI programs, lenders and servicers should prioritize accurate insurance tracking, establish strong compliance protocols and collaborate with experienced brokers and insurance providers who specialize in this insurance. By proactively managing these programs, lenders can mitigate risk, protect their portfolios and ensure that properties remain insured regardless of market conditions or borrower challenges.

Author

  • Brad Francis is vice president of sales at InsureMAC, an independent insurance agency specializing exclusively in lender-placed insurance. With over a half of a century combined experience in banking and insurance, the team at InsureMAC understands the needs of lenders and is uniquely positioned to advocate for the interests of its clients. Francis delivers custom insurance solutions to mortgage servicers, banks, credit unions and specialty lenders as they navigate the intricacies of the insurance landscape.

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