Nuisance calls may end with trigger lead legislation

You may have heard complaints from your borrowers about dozens of confusing and misleading calls they received after applying for their mortgage. Borrowers may believe that your company sold their data, damaging trust. In the worst case, a borrower may even choose to switch to a lender that called promising a better deal. These calls […]

Hidden homeownership costs pose biggest mortgage risk

Rising hidden homeownership costs — namely homeowners insurance and property taxes — was identified as the top risk for potentially triggering higher mortgage delinquencies in 2024, according to default servicing leaders surveyed at the eighth annual Auction.com Disposition Summit in April. Those surveyed included representatives from banks, nonbanks, mortgage asset owners and investors, government agencies […]