Susan Graham, Author at Scotsman Guide

Digital Magazine

Susan Graham

Susan Graham is president and chief operating officer of Financial Industry Computer Systems Inc. (FICS), a mortgage-software company specializing in cost-effective mortgage loan origination, residential mortgage-servicing and commercial mortgage-servicing software for mortgage lenders, banks and credit unions. FICS’ software solutions use Microsoft .NET Framework and provide customers the flexibility to choose an in-house or cloud-hosting solution. FICS also provides document-management and web-based capabilities in its full suite of products.

Articles by Susan Graham

Take Charge of Your Data

Functionality and security are keys for choosing the right software vendor

Marketing

Keep the Conversation Going

An effort is underway to help people better understand the mortgage process

APIs Are the Software Titans of the Mortgage Industry

Application programming interfaces, or APIs, can offer originators greater business leverage

New Mortgage Application Puts Everyone on the Same Page

Originators, lenders and technology partners should understand the changes

Niche Financing

Try on a Mortgage Niche

Narrowing your focus can open doors to new opportunities

Government-Sponsored Enterprises

Prepare for GSE Reform

The evolution of Fannie Mae and Freddie Mac will impact the multifamily mortgage market

Borrowers Are on Their Phones and You Should Be, Too

The digital-mortgage experience needs to account for the devices

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