Servicing
Mortgage servicer approval ratings are falling fast: J.D. Power survey
Luke Baynes
Customers give mortgage servicers low marks for service quality, communication and responsiveness
Servicing
Mortgage servicer approval ratings are falling fast: J.D. Power survey
Luke Baynes
Customers give mortgage servicers low marks for service quality, communication and responsiveness
Latest Updates
Big name tops J.D. Power servicer satisfaction study
Customer service toward financially challenged borrowers grows more crucial
Mr. Cooper acquires Flagstar Bank’s mortgage servicing operation
Nonbank giant to pay $1.4 billion for Flagstar’s TPO platform, billions in MSRs
