Scotsman Guide Magazine

Lower mortgage origination costs not yet delivered through AI adoption

Lenders have adopted point solutions and digital portals, but fragmented workflows and compliance demands still prevent meaningful savings gains

By Bochen Wang

The average cost per loan is around $10,000 to $12,000 — roughly double what mortgage lenders reported a decade ago. In recent years, lenders have invested heavily in automation, artificial intelligence and machine learning in the hopes of lowering the cost of producing a home loan. Instead, origination expenses continue to rise.
Traditionally, loan decisions have been handled manually, but these technological advances have quickly become an industry standard — particularly for lenders aiming to maintain a competitive edge. These innovations are becoming important amid a challenging interest rate environment and further market uncertainty. 
Many in the mortgage industry operate under the assumption that digital portals and automated underwr...

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