Nancy Friedman is the founder and chairman of Telephone Doctor, a customer-service training company headquartered in St. Louis. She has spoken at several state and national events for mortgage brokers and bank associations, and she has worked with corporations and associations on communicating better with their clients. She is the author of nine books, and her online and Zoom programs have been acclaimed as a "class act." Visit her website at nancyfriedman.com.
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The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.