
Contributing Author
The mortgage industry’s operational reboot is underway
As costs rise and margins tighten, lenders are turning to AI and outsourcing to rebuild profitability from the inside out
Suresh Ramakrishnan, CMB, is senior vice president and head of Ascendum Solutions’ mortgage practice, delivering technology and process solutions for the mortgage industry. He leads new client acquisition, client relationships and new initiatives within the mortgage vertical. He previously worked as an investment banker at J.P. Morgan and has been in the mortgage industry since 2002.

As costs rise and margins tighten, lenders are turning to AI and outsourcing to rebuild profitability from the inside out
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