United Wholesale Mortgage (UWM) is partnering with ICE Mortgage Technology to bring its servicing operations in-house, the companies announced Wednesday in a joint press release.
UWM previously had subservicing relationships with Cenlar FSB and Mr. Cooper, according to regulatory filings. In March, UWM rival Rocket Companies announced it was acquiring Mr. Cooper in an all-stock transaction valued at $9.4 billion.
As part of the new agreement, UWM will implement ICE’s suite of loan servicing software tools, including the company’s homeowner portal and customer service platform.
“We are excited to partner with ICE Mortgage Technology to bring our servicing portfolio in-house. This is a huge win for UWM and, more importantly, the broker community,” Mat Ishbia, UWM’s chairman, president and CEO said in press release. “This will mean a better experience for borrowers and a stronger, stickier relationship with their brokers, which we believe could result in more repeat business and referrals.”
Ben Jackson, president of ICE Mortgage Technology’s parent company, also stressed repeat business and referrals in a statement.
“By leveraging our platform and many of our complementary solutions, UWM will gain access to a powerful, scalable system for delivering a consistent, world-class servicing experience that drives repeat and referral business and supports homeownership in communities nationwide,” Jackson said.
