Servicing

Bill Emerson to retire as Rocket Companies president
Luke Baynes
The former Rocket CEO will remain on the company’s board
Servicing

Bill Emerson to retire as Rocket Companies president
Luke Baynes
The former Rocket CEO will remain on the company’s board
Latest Updates

Retention rebound reverses in Q2, but there’s reason for hope in the third quarter
Servicer retention of refinancing borrowers falls near 17-year low

Global loan servicing software sector set to grow by billions
Competition for lending efficiency drives market, while security an ever-present risk

Big name tops J.D. Power servicer satisfaction study
Customer service toward financially challenged borrowers grows more crucial