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Authors

Dan Mugge

Dan Mugge is chief operating officer for Calque, a leader in empowering established lenders to offer innovative mortgage solutions, including its flagship product, The Trade-In Mortgage. Mugge is an expert in business technology with 25 years of experience in strategy and development within the mortgage and real estate service industries. He has held various senior technology and business management roles at leading companies including First American, CoreLogic and Black Knight.
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Natalie Mullen

Natalie Mullen is the market leader of mortgage and banking at Jornaya. She is an advocate for empowering fellow marketers to redefine success through the connection of insightful data with powerful modern marketing technology. With more than 15 years of experience through her work at Jornaya, and previously at Oracle Marketing Cloud, Mullen has assisted hundreds of enterprise marketers to evolve into modern marketing strategists. She also is on the steering committee of the Women of Martech.
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Rosa Mumm

Rosa Mumm is the product support manager for CreditXpert Inc. Her extensive background in usability and product design ensures that CreditXpert Inc.’s products meet the needs of end users, including lenders and mortgage brokers, so there is never a need for the typical support role.
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Peter Muoio

Peter Muoio, Ph.D., serves as head of SitusAMC Insights. Muoio has more than 30 years of commercial real estate research and analytics experience. Previously, he served as chief economist and head of data insights at Ten-X Commercial, and he headed up CW Capital’s research group. He founded and ran Maximus Advisors, a leading independent real estate research firm. He was global head of real estate research at Deutsche Bank, and he started and ran real estate research at Bankers Trust Co.
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Natalie Myrick

Natalie Myrick is the director of mortgage solutions at Built Technologies. She is responsible for helping lenders, builders and borrowers, primarily on the residential side, improve the construction lending process. Prior to joining Built, Myrick was the vice president of home lending construction and systems manager at Umpqua Bank. Myrick has a master’s degree in accounting from the University of Phoenix and a bachelor’s degree in managerial accounting from Kaplan University.
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Michael Neal

Michael Neal is a senior fellow and practice area lead at the Urban Institute’s Housing Finance Policy Center and research director at Boston College Law School. His work focuses on housing, wealth building and financial systems. Neal has been published in leading journals and has presented to major government agencies and conferences. He serves on multiple advisory boards, is a JPMorgan Chase Fellow and has earned numerous awards. Neal holds degrees from Morehouse College and the University of Pennsylvania, with additional studies at Oxford and Princeton.

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Jeffrey Nelson

Jeffrey Nelson is the founder of Salesachievers Inc. He teaches real estate and mortgage professionals how to grow their personal brands, become recognized as local celebrity experts and attract referrals. He is the author of “Atomic Leads: Fix the Broken Process and Start Attracting Referrals Like a Magnet.” Nelson spent six years promoting Tom Hopkins sales-training seminars nationwide before starting a media agency to help real estate agents and mortgage originators convert clients into promoters, rather than wasting money on cold leads.
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Will Nelson

Will Nelson joined Columbia Pacific Advisors in 2015 and specializes in business-development and loan-structuring strategies. He has participated in the acquisition, disposition, leasing, project management, entitlement work and property management of approximately 1.5 million square feet of real estate assets in the U.S. and Canada. Columbia Pacific Advisors is a Seattle-based investment company founded by Dan Baty, Stan Baty and Alex Washburn. It has completed more than $10 billion in transactions.
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Niki Nevarez

Niki Nevarez is regional vice president of operations of Mountain West Financial Inc. She is an industry veteran with more than 20 years of experience in the leadership and development of both retail and wholesale teams in the mortgage industry. Nevarez has a unique vision that encompasses both operations and sales perspectives with a strong sense of company culture. In her current role, Nevarez is responsible for leading Mountain West’s Orange County/Los Angeles operations team.
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Felicia Newbern

Felicia Newbern is senior vice president of national sales at BNT Title Co. of California, which is part of the Boston National Title Agency LLC family. Newbern is an active volunteer who serves as founder and president of the Enduring Love Foundation; vice president of development for CIM; treasurer of the Baja Educational Initiative; director of sponsorship for the National Association of Hispanic Real Estate Professionals’ Montebello Southeast LA Chapter; and as a foster parent with Safe Families for Children. She also hosts homebuilding projects for the poor in Mexico with Baja Bound and supports an orphanage of 150 children in the Congo. Connect with Newbern on LinkedIn.
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Veronica Nguyen

Veronica Nguyen is the co-founder of BeSmartee, which created one of the first mortgage point-of-sale platforms to automate the mortgage process and streamline the consumer experience. Nguyen is passionate about building technology that helps improve the mortgage origination process and industry as a whole. Nguyen believes everyone should have equal opportunity to shop for a home in a seamless and transparent way. She won the 2020 HousingWire Women of Influence and the 2021 Mortgage Star by Mortgage Women Magazine awards.
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Kim Nichols

Kim Nichols is chief third-party origination production officer and oversees all broker and non-delegated correspondent production at Pennymac. She offers over 30 years of expertise in various mortgage financial service areas, including capital markets, operations, underwriting, and credit across all production channels. Nichols joined Pennymac in 2011 as part of the core leadership team charged with building the foundation for what is now the largest correspondent investor in the country.
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