Walk into any mortgage operation today and watch how loan officers spend their time. Talented professionals are buried in administrative tasks that have nothing to do with helping borrowers. They’re chasing missing documents, manually inputting data that exists in three other systems and answering status questions dozens of times a week.
This is what passes for mortgage origination in 2026. Meanwhile, artificial intelligence is creating an opportunity to fundamentally change this dynamic, and some within the industry are having the wrong conversation about it.
AI will not eliminate the jobs of loan officers — not if we effectively use it to free them from meaningless work so they can finally focus on the parts of origination that matter.
Th...
